Terms & Conditions
Understand the terms of using Supa Deurali Tours & Travels services
Introduction
Welcome to Supa Deurali Tours & Travels. By using our website and services, you agree to abide by the following Terms & Conditions. Please read them carefully before booking or using our services.
1. Booking & Payments
- All bookings must be made with accurate and complete information.
- A minimum deposit (as specified at the time of booking) is required to confirm reservations.
- Full payment must be made before the commencement of the tour.
- Payments can be made through credit/debit card, bank transfer, or other approved methods.
2. Cancellations & Refunds
- Cancellations must be submitted in writing (email or official letter).
- Refunds depend on the cancellation timeline and supplier policies (airlines, hotels, transport).
- Non-refundable deposits and service charges may apply.
- No refunds will be provided for last-minute cancellations or no-shows.
3. Travel Documents
- Passengers are responsible for carrying valid passports, visas, permits, and other required documents.
- Supa Deurali Tours & Travels will not be responsible for denied boarding or immigration issues.
4. Responsibilities & Liabilities
- We act as an agent between customers and service providers (airlines, hotels, etc.).
- We are not liable for delays, cancellations, accidents, or loss beyond our control.
- Travel insurance is strongly recommended for all travelers.
5. Customer Conduct
Travelers are expected to behave responsibly and follow local laws, traditions, and tour guide instructions. Misconduct may result in cancellation of services without refund.
6. Changes to Itinerary
Supa Deurali Tours & Travels reserves the right to modify itineraries, transport, or accommodation if necessary due to safety, weather, or unforeseen circumstances. Equivalent alternatives will be provided where possible.
7. Intellectual Property
All content on this website (text, images, logo, branding) is the property of Supa Deurali Tours & Travels and cannot be copied, modified, or redistributed without prior permission.
8. Governing Law
These Terms & Conditions are governed by the laws of Nepal and India (for international customers). Any disputes will be resolved in the relevant jurisdiction courts.
9. Contact Us
For questions regarding these Terms & Conditions, contact us at:
Supa Deurali Tours & Travels
📍 123 Travel Street, Kathmandu, Nepal
📞 +91 9876543210
✉️ info@supadeurali.com